Privacy Policy

Privacy Policy

Introduction

At https://best-ecommerce-chatbots.ai-website.info (hereafter referred to as “Best Ecommerce Chatbots” or “we”), we are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://best-ecommerce-chatbots.ai-website.info.
  2. All applications and software developed and maintained by Best Ecommerce Chatbots.
  3. Services offered through our platform, ensuring that your privacy is respected throughout your user journey.
  4. Any personal information you provide while using our offerings.

Please note that this policy does not extend to third-party platforms or services accessed through links on our site. These external entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy governs your interactions when:

  1. You sign up and use our applications as an authorized user.
  2. You visit any of our websites linked to this statement.
  3. You choose to receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

Best Ecommerce Chatbots collects various types of personal data to enhance your experience and provide tailored services. The categories of data we collect include:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and contact preferences.
  2. Payment Information: Data needed for processing transactions, including credit card numbers, expiration dates, and billing addresses.
  3. Financial Information: This may include bank account details or other financial records, if you choose to link them to your account for seamless payment options.
  4. Purchase Information: Details about products and services you’ve bought from us, including order history and tracking data.
  5. Mobile Device Identifiers: Unique identifiers like IP addresses, device types, and mobile phone numbers for delivering personalized content and services.
  6. Location Data: Information about your geographical location when you interact with our applications or visit our websites.
  7. Feedback: Your opinions, suggestions, and comments provided through surveys, reviews, or direct communication.
  8. Social Media Information: Data from social media platforms when you choose to log in and share content using these services.
  9. Product Information: Details about products you’ve shown interest in, viewed, or purchased, which helps us provide relevant recommendations.

We collect this data through various means: user input forms, account settings, automated tracking technologies (like cookies), and third-party partners who assist in our operations.

Cookies

Cookies are small text files placed on your device to enhance your browsing experience and provide valuable insights for improving our services. We use cookies categorized as:

  1. Strictly Necessary: These ensure basic functions of our website, such as enabling secure log-ins.
  2. Preference: Cookies that remember your preferences, language settings, and other customization choices.
  3. Analytics: Used to collect aggregate data about user interactions with our site for performance analysis and optimization.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

Best Ecommerce Chatbots retains personal data only for as long as necessary or permitted by law. The retention periods vary depending on the type of data and the purpose it serves:

  1. Account Information: Retained while your account is active, and for a reasonable period after account termination to comply with legal obligations.
  2. Payment Data: Securely stored for transaction history and fraud prevention purposes, but not longer than required by payment processors or law.
  3. Purchase Records: Kept for billing and record-keeping, typically for a period of 7 years.
  4. Analytics Data: Aggregated and anonymized after a certain period to ensure privacy while providing insights for business development.

Upon request, we will assist in deleting any personal data that is no longer necessary for your use of our services.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  1. Access: The right to request access to the personal information we hold about you.
  2. Rectification: Requesting corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Asking us to delete your personal data, subject to certain legal exceptions.
  4. Restriction: Limiting our use of your data in specific circumstances.
  5. Portability: Receiving a copy of your personal data in a structured format for transfer to another service provider.
  6. Objection: Opposing the processing of your data for specific purposes, where applicable.
  7. Non-Discrimination: The right to be free from discriminatory practices based on your exercise of data protection rights.
  8. Appeals and Complaints: Filing appeals or complaints with relevant supervisory authorities if you believe your privacy rights have been infringed upon.

To exercise any of these rights, please reach out to our dedicated privacy team through the contact information provided below.

Changes to Policy

Best Ecommerce Chatbots reserves the right to update this Privacy Policy at any time. Any modifications will be posted on this page with a revised effective date. We encourage users to review this policy periodically to stay informed about how we protect their personal information.

Contact Information

For any privacy-related inquiries, including data requests, unsubscribe requests, or feedback, please contact us:

We are committed to handling your personal information with care and transparency. Your trust in our privacy practices is of utmost importance to us.